ITEXPERTS engineers are significantly more than specialized support operators. We are support and innovation pros. We always innovate and enhance your systems and methods to give the best administration experience to end-clients.
Technical support features
Unlimited technical support
Your clients get practically boundless help. There’s no per occurrence cost, or ticket/chat constraint.
Your clients get 24/7 access to master help over enable help desk and live to talk.
Customized response time
As a matter, of course, we react to support inquiries in 60 minutes. However this can be modified to coordinate your SLA.
Customized support style
We give Specialized, to-the-point replies or itemized well-ordered help. You can modify the help style.
Service issue troubleshooting
Account issues, for example, email blunders, web mistakes, and so on are immediately settled through advanced investigating.
Security incident response
Security occurrences in the server or for individual records are attended to promptly.
Performance incident response
Execution issues in the server and individual records are settled immediately.
Crash recovery assistance
Information lost through administration or server crashes are recovered utilizing data repair, backup restore, and so on.
We help new clients setup their services and configure their customer devices.
We enable your clients to relocate to new servers with zero information loss and minimal downtime.
Subscription management assistance
We help account owners track their record status, and include new services.
Our specialists take in all parts of your business, with the goal that potential clients find a clear solution to their questions.