The Perfect IT Solution for Big Companies

Operations within your organization can sometimes grow faster than the IT department can keep up with. It’s not that they aren’t great at what they do, there just simply aren’t enough hours in the day to manage it. Our expert technicians become a part of your IT team, offering advanced support for mission-critical operations or absorbing the more mundane day-to-day IT tasks, depending on your individual need.  Our Tier 1, 2, and 3 technicians are placed on-site to work alongside your IT team to provide a fully integrated and seamless staffing solution.

Lets Do This!

Managed IT Support Features

IT Experts is a managed services provider that prides itself on delivering the best support to its clients. We strive to deliver the ultimate-client experience and make sure clients are never left helpless in times of need.

Let’s describe the specifics of an MSP. Its capabilities should include:

  • Data-protection strategy and policies

  • Performance and security monitoring

  • Security detection and alerting

  • System support and response

  • disaster recovery and backup management

  • Compliance and licensing, key-date management

  • Third-party vendor coordination

  • Mobile-device strategy

  • User Profile and device management

  • Cybersecurity training

  • And more

  • NOC – a network operation center offering 24/7/365 Help Desk Support

  • Proactive Monitoring and reporting

  • Ability to monitor and  manage a client’s remotely in many cases

  • Purchasing, configuring and installing hardware and software for a client

  • Data-backup-recovery strategy, featuring multiple methods of backup

  • A multi-layered security profile using best-in-breed tools

  • Upgrades and maintenance

  • And more

WHY IT Experts?

Our Why:

Our people are passionate about delivering the ultimate client experience and they feel fulfilled
when they make a positive impact on someone’s day.

Our What:

We are experts in technology, it is in our DNA and our IT solutions are always business enabling.

Our How:

We start with the end in mind.
We educate our clients, assess their needs, design solutions, project manage delivery of all involved
parties to assure on time and on budget success.
We implement multi-vendor technologies and focus on user adoption.
We manage and provide around the clock service for all our client’s IT needs.
We secure our client’s business and assure that they are prepared in case of a disaster.
We hope that we can serve you and have a positive impact on your day and business!

Dedicated On-Site IT Staff

The ITExperts Premium IT support provides all the services with the addition of placing expert technicians on-site. Our devoted team of managed IT service engineers, technicians, and support specialists act as an extension to your team and provide you all the advantages of IT service and support with dedicated ITExperts staff on-site. Our goal is to work with your IT department to increase the overall capabilities of the staff. We assist with:

  • Servers

  • Client Desktops

  • Network Devices

  • Network Storage

  • Network Security

  • Cloud Computation

  • Cloud Storage

  • Cloud Security

  • Collaboration

  • Data Protection

Benefits of Using ITExperts

ITExperts provides businesses throughout the world, with a suite of Managed IT services including: IT management, cloud managed services, IT strategy, IT service desk, and project management. While we are a cloud service provider, we can manage any type of IT infrastructure, regardless of location, whether it’s on-premise, in the Cloud, in our data centers, or a hybrid architecture. With ITExperts on your side, you will be free from the day-to day management of your IT so you can focus on your core business. We keep your business technology stable and secure and also provide the strategy and technology consulting needed to support growth for your business. In addition, as new technologies emerge, we keep you ahead of the curve and on the cutting edge, ready to face the future so your business can continue to leverage the best IT. Some of the amazing benefits:

⦁ Manage all of your IT infrastructure and vendors through a single source
⦁ Receive detailed reports on the performance of your entire IT infrastructure
⦁ Scale IT infrastructure as you need it without incurring large capital expenses
⦁ Secure your remote workforce with our cloud managed services
⦁ Predictable monthly billing for cloud hosting, data storage and 24×7 IT Service Desk
⦁ Get years of experience and advice from just one managed services provider

Support Plans & Packages

Basic, Medium & Premium A La Carte Managed IT Services

Managed IT Services Support Plan & Packages

IT Support for Medium Business include all aspects of basic support as well as the services listed below

Small Business

    • 24/7/365 Performance and Health Monitoring   
    • Standard Service Level Agreement (SLA)   
    • Annual Business Review   
    • Business Email Setup and Configruation   
    • Domain & Hosting   

Mid-Size Business

    • 24/7/365 Performance and Health Monitoring   
    • Standard Service Level Agreement (SLA)  
    • Quarterly Business Review   
    • Vulnerability Scan  
    • Managed Endpoint Protection  
    • Managed Backups  
    • Server Maintenance  
    • Network Maintenance  
    • Microsoft Office 365 Support  
    • Business Email Setup and Configuration  
    • PBX Phone Management & Support  
    • Domain & Hosting  

Premium Support

    • ITExperts offer additional services and customize your Premium Managed Services plan with a variety of A La Carte Options, that meets your needs.
    • Security A La Carte Options Add additional security services and customize your Managed Services plan with a variety of security specific services.
    • Vulnerability Scan(External scan with Unlimited IPs)  
    • SIEM as a ServiceSecurity Education Program  
    • Quarterly Business Review  
    • Annual Vulnerability Scan  
    • Managed Endpoint Protection  
    • Managed Backups  
    • Server Maintenance  
    • Network Maintenance  
    • Onsite Consultation Visits  
    • Private Branch Exchange (PBX)Phone Management & Support  
    • Microsoft Office 365 Support  

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