IT Managed Services help your business

We help all types of business to reach their true potential with our fast and reliable IT Support Services. We build cost-effective and customized IT system for your businesses worldwide.
Improved Productivity Support: Reduce your downtime, strengthen security and maximize your business profitability with our optimised IT support.
24/7 Customer Support: We offer reliable customer support services 24/7 to help you address issues promptly, reduce downtime and enhance user experience.
Flexible Payment Plan Reporting: Schedule your payment plan according to your terms with flexible monthly or annual payment options.
24/7 Monitoring & Stay productive and proactive with our managed IT support services, with maximum uptime and efficiency.

Our Managed IT Support Key Features

Understanding and meeting your IT support expectations with reliable and quality services.

IT Experts offers flexible on-demand, best-of-breed products and seamless technical support for your business. We help you enhance performance and energise your business with the right IT services. IT Experts strive to deliver quality services with a can do attitude and high level expertise.

Some of our key features include:

  • Essential support services for client management remotely
  • Data back-up and recovery solutions
  • Timely updates and maintenance

  • Cyber security services and training
  • Disaster recovery and backup management

  • Purchase, configuration & installation services

  • High-end security profile management
  • Network Operation Centre services with 24/7 help desk

  • User profile and device management
  • Data protection strategy and policies

Leading IT Support for Small Business

Our team of IT professionals and experts can help you empower your business with complete IT system support services. Some of the key services include:

  • Managed IT infrastructure and vendor management
  • Provide detailed report on your IT system performance
  • Create IT infrastructure for small businesses in low cost
  • Help you secure your IT support with remote services
  • Complete cloud management services for small businesses

The Perfect Solution for Mid-Sized Companies

You have a dedicated IT staff, but they need help and more time to perform their mission-critical duties. Give that time back to them. ITExperts can amplify your current IT staff and take over all the “daily grind” duties, freeing up your in-house support to do what you hired them to do. ITExperts maintains Tier 1, 2, and 3 technicians, fully capable of offering advanced support for mission-critical operations or more mundane day-to-day tasks, depending on your individual need. Avoid the unnecessary expense of building your in-house IT team and let the experts at ITExperts supplement your operations with a more affordable and sensible solution.

The ITExperts Mid-Sized Service Desk model is designed to support businesses that have an IT department, but are looking for assistance with the daily care and maintenance of their IT networks. Our devoted team of managed IT service engineers, technicians, and support specialists act as an your own team and provide you all the advantages of IT service and support while sparing you the high costs of managing your IT in-house. Our goal is to work with your IT department to increase the overall capabilities of the staff. We assist with:

The Perfect IT Solution for Big Companies

Operations within your organization can sometimes grow faster than the IT department can keep up with. It’s not that they aren’t great at what they do, there just simply aren’t enough hours in the day to manage it. Our expert technicians become a part of your IT team, offering advanced support for mission-critical operations or absorbing the more mundane day-to-day IT tasks, depending on your individual need. Our Tier 1, 2, and 3 technicians are placed on-site to work alongside your IT team to provide a fully integrated and seamless staffing solution.

What we’ll deliver

Services Plan

Small Business

    • 24/7/365 Performance and Health Monitoring   
    • Standard Service Level Agreement (SLA)   
    • Annual Business Reports   
    • Business Email Setup and Configruation   
    • Domain & Hosting Web Development   

Mid-Size Business

    • Small Business Services Quarterly Business Review Vulnerability Scan Managed Endpoint Protection Managed Backups Server Maintenance Network Maintenance Microsoft Office 365 Support PBX Phone Management & Support Onsite Visit

Premium A La Carte IT Support

    • We offer customised IT support services and systems to meet your business needs. You can plan your IT support options and choose services specific to your requirements through our premium a la carte IT support package. Some of the core services included in this package are:
    • SIEM as a ServiceSecurity Education Program  
    • Quarterly Business Reports  
    • Annual Vulnerability Scan  
    • Managed Endpoint Protection  
    • Managed Backups  
    • Server Maintenance  
    • Network Maintenance  
    • Onsite Consultation Visits  
    • Private Branch Exchange (PBX)  
    • Phone Management & Support  
    • Microsoft Office 365 support  

Expand Your Business with IT Experts

At IT Experts Agency, you will experience the service efficiency and expertise which will help you achieve your business goals and objective 10x times faster. A stable IT support system is essential for business growth and we understand it can be frustrating when downtime increases. Therefore, we are here to offer adaptive, cost-effective, and customised IT support. Our professionals are trained to resolve all IT challenges, so you can focus on your core business and expand exponentially. We help you strategize your business with a future focused IT execution strategy to help you stay ahead of the competitors. We offer ultimate customer experience for our clients

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