Unlimited Support

Unlimited Support2018-02-21T07:42:16+00:00

Unlimited Support

No per ticket cost. No per server cost.

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IT support desks are anything but predictable. A considerable measure of elements like foundation issues, client PC bugs, or security vulnerabilities can lead a sharp increment in the quantity of help demands. To keep up high caliber of service consistently, you require a help group which can scale effortlessly because of interest. This is the place ITexperts can offer assistance.

ITexperts utilizes its profound ability pool and administration adaptability to help your clients when you require it the most. There is no arbitrary limit on the quantity of tickets, or the quantity of servers upheld. Every client is given a customized reaction, and support quality is never compromised. For a fixed cost for each month, you get world-class support conveyed as a managed service, or through a group of designers working only for your organization.

What’s included

  • Unlimited help desk support

    We think, paying clients should not be restricted by the quantity of times they can contact support or the time at which they can ask for help. This is the reason we convey tremendous help over help work area and email, 24 hours a day, 7 days a week.

  • Unlimited live chat support

    Clients prefer toward a constant help channel like live chat to get quick help for significant administration issues. We enable you to keep up a constantly available, boundless help over live chat where your clients get moment support 24 hours per day.

  • Unlimited server management

    Resource bottle necks, hack attempts, equipment blunders, and so forth, are a portion of the basic issues that are experienced in server maintenance. We enable you to keep up a completely upgraded, secured and updated infrastructure with great server administration.

How we make a difference

  • 24/7 availability

    Lights are always on at ITexperts. Be it an occasion, seven days end or the middle of the night; your clients get quick help from a friendly help engineer.

  • Multichannel support

    A few clients like chatting while others are open to imparting utilizing email. With ITexperts, your clients get support over a channel helpful to them.

  • 100% engineers

    The ITexperts enable help desk to support and server administration group is made up of Computer and Electronics Engineers with years of involvement in server organization and specialized help.

  • White label support

    All client support queries are directed to your help desk, and your organization’s style of working is taken after to accomplish total coordination with your help procedure.

  • Certified quality

    ITexperts Quality Manager and a group of Quality Analysts check through several tickets each month to ensure that all cases take after our Quality Standards.

  • Certified security

    Your client and server data is sensitive; which is the reason we ensure them utilizing the strictest security standard in the business – ISO 27001:2013.

Industries

hosting

WEB HOSTS

Private-cloud

PRIVATE CLOUD

Data

DATA CENTERS

data-cloud

CLOUD PROVIDERS

app-developer

APP DEVELOPERS

e-commerce

E-COMMERCE WEBSITES

website

BUSINESS WEBSITES

sass

SAAS PROVIDERS

robot

Managed help desk support

Our support team transparently manages your support.

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fix-your-server

Hire support engineers

Our engineers exclusively support your customers and servers.

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